Contact Info: info@bigpanda. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065I am excited to announce today that BigPanda has secured $190 million in financing at a $1. For custom solutions, you can build advanced integrations by using the Open Integration Manager , Email Parser , or BigPanda API Reference . Incident 360 Console. It shows the 23 correlated alerts and the descriptive metadata that enriched the incident, which includes application impact, dependencies, and CI-level details. Solutions . By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. BigPanda Autonomous Operations Platform was designed and architected for AWS, providing out of the box integrations with AWS Monitoring Tools such as Amazon. Contact Info: info@bigpanda. Real-time Topology Mesh. By following the stages outlined in this article, you can lay a solid foundation for intelligent incident management and automation, ultimately enhancing efficiency and lightening the load on your IT. Dramatically reduce IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of. Product Releases. Incidents in BigPanda provide context to issues, and allow you to quickly identify, triage, and remediate problems before they become severe. But let’s not forget two additional, substantial gains. Purpose-built for large, complex and modern IT environments, BigPanda helps IT Ops, NOC, DevOps and SRE teams supporting their enterprises reduce The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. In the world of ITOps, every second counts, so here at BigPanda we offer multiple options to help you troubleshoot and solve problems rapidly. SAN FRANCISCO, July 14, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. Automatic Incident Triage. Real-time Topology Mesh. This financing round was led by Advent International, through its dedicated technology fund, and New York-based global venture capital and. BigPanda blog. Real-time Topology Mesh. Product Releases. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. Event Enrichment Engine. The comparison might sound dramatic, but it actually holds water under scrutiny: “Someone saying ‘I’ve got a network problem in a data center’ with little context is like saying ‘there’s a ship sinking in the Atlantic Ocean,” he said at our RESOLVE ’22 event titled Behind the scenes. Real-time Topology Mesh. This key capability of BigPanda’s AIOps platform moves organizations. That’s it. We've got all of these different systems providing us monitoring and alerting information," Smith said. Product Releases. BigPanda’s Open Integration Hub automatically ingests raw event data from all monitoring, change and topology tools. By empowering IT Operations with event correlation techniques, root-cause analysis methods, and automating the incident management lifecycle, incident management software, BigPanda will minimize downtime, deliver extraordinary user experiences and help organizations thrive in an uncertain future. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates,” said Samy Senthivel, Senior Digital Enterprise Monitoring Services Manager at Autodesk. Unified Analytics. The value for the incident_key can be overridden by explicitly setting. Enterprise Cloud Platform. Automatic Incident Triage. Real-time Topology Mesh. If you are indiscriminately escalating your incidents because they are lacking the operational and business context to solve them, and in the process losing valuable time in resolving critical incidents and outages, maybe it’s time you learned about BigPanda’s Open Integration Hub and Open. Monitoring. Tags drive alert normalization and deduplication, correlation into incidents, incident enrichment, and automation. BigPanda’s Alert Intelligence service dramatically reduces IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of the event. Latest From BigPanda. Incident 360 Console. It also speeds up problem resolution, enhancing system stability and uptime. Solutions. Automatic Incident Triage. In a recent webinar, BigPanda’s Adam Blau and Sean McDermott from Windward discussed the key takeaways from the latest Gartner AIOps Platform Market report to reveal the clearest path to showing value for AIOps —and how it can help change the narrative around how IT Ops teams support organizational growth. Way 1 – Move to smaller intervals of work, remove constraints, identify ways to improve delivery constantly. Enterprise Cloud Platform. Real-time Topology Mesh. The data is normalized into a common and more easily digestible format. Invent to learn about exciting insights about BigPanda’s Generative AI. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065IT incidents usually materialize in the form of many symptoms across your monitoring systems, with a very distinct order of events. In the Create a New Plan window, enter plan details. Building upon months of data collection and rigorous analysis, BigPanda was able to put together a Sankey workflow chart (Figure 1 below) that provides a comprehensive snapshot of the typical organizational landscape, tracing the lifecycle of events from source systems to issue resolution. Incident 360 Console. CompanyBigPanda acted as an enabler in this transition, by providing a single screen where alerts from both solutions were shown, enabling a unified, streamlined process during the transition phase. Root Cause Changes. Magazine - IT Ops Pulse. BigPanda Event Enrichment Engine BigPanda 978 subscribers Subscribe 919 views 1 year ago How it Works Success of AIOps tools, relies heavily on the quality of data fed to. Event Enrichment Engine. The only community event designed exclusively for IT Ops professionals. As new alerts are received, BigPanda evaluates all matching patterns and determines whether to update an existing incident or create a new incident. Enterprise Cloud Platform. Incident 360 Console. Real-time Topology Mesh. SaaS-native platform provides built-in scaling, seamless updates, high availability, and. Incident 360 Console. Automatic Incident Triage. Tag names must: Start with a letter from a to z; Max 64 charactersEvent Enrichment Engine. Real-time Topology Mesh. Incident 360 Console. Better incident respons e. Each tag has two parts: the tag name and the tag value. Unified Analytics. Enrichment at scale: Enriched events include contextual data such as location, host, or affected services that increase the quality of alerts. Incident 360 Console. Unified Analytics. Event Enrichment Engine. Automatic Incident Triage. Enterprise Cloud Platform. Alert. In this article, we’ll explore how this is the case by discussing some high-value AIOps use cases and examples. Solutions . Event Enrichment Engine. The default logging configuration can be updated to your desired. Enterprise Cloud Platform. Unified Analytics. In fact, over the last two years, a number of vendors have started to offer IT Ops tools powered by AI/ML – or as they are often called – AIOps. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Overview. Unified Analytics. Automatic Incident Triage. and normalize events and enrich them with deep contextual information. Create a New Plan. Level-1 responders in our operations center no longer have to parse 100,000s of events. If it is not included, BigPanda uses the time when the event is received. Event Enrichment Engine. Real-time Topology Mesh. Real-time Topology Mesh. It provides actionable information to your teams while filtering out the noise, and it faces a never-ending battle. Enterprise Cloud Platform. Incident 360 Console. The enriched alerts are then sent to BigPanda’s Open Box Machine Learning for correlation and root cause detection. Event Enrichment Engine. Root Cause Changes. January was a month full of firsts for the Smithsonian's National Zoo's giant panda cub, Xiao Qi Ji. BigPanda has allowed Expedia to reinvest developer and engineer time saved from reducing MTTR towards feature development. Event Enrichment Engine. Why BigPanda?"One of the things that BigPanda does well is data enrichment. BigPanda’s best-in-class Event. Alert Rules configured to send clear events will automatically resolve the corresponding alert in BigPanda on receipt of a clear event. Product Releases. When these teams look at an incident in the BigPanda Ops console, with just two more clicks, they can see a list of all related. In essence, AIOps elevates the efficiency of observability, monitoring, and event management. As the name suggests, status mapping is used to map a payload’s value to a BigPanda event status. Total Events: Total number of events sent to BigPanda and the number of configured monitoring sources sending those events. Magazine - IT Ops Pulse. BigPanda blog. Automatic Incident Triage. Root Cause Changes. Unified Analytics. , the leader in Event Correlation and Automation powered by AIOps, today revealed the power of its Event Enrichment Engine that. Automatic Incident Triage. Automatic Incident Triage. BigPanda gives Splunk users a holistic view. Root Cause Changes. Transforms millions of events into a small number of actionable alerts. Root Cause Changes. Key considerations for IT leaders as they embrace automation and autonomous. Incident 360 Console. When machine learning enables digital operations to do more with less. Root Cause Changes. Event Enrichment Engine. The integration deep-visibility feature is just one of many self-service features coming your way soon. Solutions . Magazine - IT Ops Pulse. For event enrichment statistics, use the percentage of alerts enriched and degree of enrichment, signal-to-noise ratio, or false-positive percentage. And so, it was an organizational effort. 5 Million Per Hour . Root Cause Changes. Check out our Self-Paced Resources, Open a Ticket, or Message Us from the BigPanda App for help. BigPanda lets you collect alerts from tens of thousands of IT systems and devices for better alert management, and ingest events sent via API or email within an intuitive, easy-to-use UI. Automatic Incident Triage. Contact Info: info@bigpanda. Enterprise Cloud Platform. This proven methodology ensures that we continue to deliver a world-class experience and enable success for global teams—with a minimal onsite presence or completely remote. Automatic Incident Triage. Unified Analytics. Application Program Interfaces (APIs) are software intermediary tools that allow applications to talk to each other. Incident 360 Console. Events. Product Releases. Maintenance - Alerts that match any. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Incident 360 Console. BigPanda’s Workflow Automation service leverages automated notifications and ticketing to accelerate incident investigation and resolution. Real-time Topology Mesh. To activate the pattern, click the Active toggle icon in the pattern details pane. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Incidents in BigPanda: Event Details: Shows more information about the event, depending on the event type. Incident 360 Console. Event Enrichment Engine. Root Cause Changes. Real-time Topology Mesh. Product Releases. CMDB Override Existing Option: The updated integration adds ServiceNow support for this enrichment flag option, enabling better enrichment of ServiceNow incidents. united in the fact that, hey, it’s costing us too much to run our services. Additional tag mapping can be added to accommodate the full list of enrichment values to add to the event. Incident 360 Console. , the leader in AIOps Event Correlation and Automation, today launched Unified Analytics, a revamped feature that gives IT Ops teams new self-service analytic capabilities to create new and highly interactive dashboards and reports from complex IT Ops alert data. 2) BigPanda's Integrations with CMDB provide Event Enrichment details, improving the quality of data fed to BigPanda’s AI/ML algorithms. Real-time Topology Mesh. Whiskey and Wisdom: AIOps as a strategy. Event aggregation: Related alerts are grouped, offering a cohesive picture of widespread issues or systemic problems, which can lead to more strategic and long-term. Real-time Topology Mesh. His team has tackled the many challenges that arose in this new paradigm, such as keeping internal and external teams. Automatic Incident Triage. BigPanda blog. 4) is from the BigPanda Incident 360 UI. Since being named a 2020 Incident Commander, David and his team have worked through a familiar refrain: learning to remain productive in the era of remote workforces. Tool consolidation is the process of analyzing which IT observability and monitoring tools to use, which to add, and which to retire. Step 2: Once you have the number of. Incident 360 Console. Root Cause Changes. Enrichment is the unsung hero of the entire event correlation process. BigPanda has allowed Expedia to reinvest developer and engineer time saved from reducing MTTR towards feature development. Real-time Topology Mesh. Root Cause Changes. The new average. Latest From BigPanda. Product Releases. Cribl. Enterprise Cloud Platform. Solutions . Automatic Incident Triage. Root Cause Changes. Root Cause Changes. SAN FRANCISCO, Nov. Root Cause Changes. Contact Info: [email protected] New Incident Tag. BigPanda’s AI powered platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Real-time Topology Mesh. Automatic Incident Triage. Real-time Topology Mesh. According to the settings in the Edit Correlation Pattern window, if multiple alerts come in within a time frame of 15 minutes and under the “corp” cluster, they would be correlated into an incident: Incidents in BigPanda display active alerts by defined cluster. united in the fact that, hey, it’s costing us too much to run our services. Use the Monitoring Sources dashboard to measure metrics on inbound integrations sending alert data to BigPanda. Azure Monitor then allows you to build alerts rules based on this information. Product Releases. Visibility into these functions is available within the UI. But that’s just hype. It normalizes this data and sends it to the Event Enrichment Engine for enrichment. Event Enrichment Engine. Event Enrichment Engine. Enterprise Cloud Platform for IT Ops. BigPanda University. This is why many teams embark on an AIOps journey which includes event correlation and root cause analysis - but without a solid plan for enriching event data, early AIOPs efforts can fail. Real-time Topology Mesh. ServiceNow CMDB. Real-time Topology Mesh. Root Cause Changes. Real-time Topology Mesh. Real-time Topology Mesh. Root Cause Changes. Real-time Topology Mesh. With BigPanda’s new AI-Generated Incident Analysis, incident triage and collaboration is easier and faster than ever. BigPanda offers a solution that has a modern twist on event management process. Before you get started, here are five reasons to join in the fun: We provide the basic artwork – think of this as adding costumes to our logo. Root Cause Changes. If the recipient is an external ticketing system, provides a link directly to the ticket (for example, a JIRA ticket). Contact Info: info@bigpanda. Tags are the fundamental d. Incident 360 Console. ” To learn more about the AIOps landscape, read the full report – and if you want to learn about BigPanda’s domain-agnostic AIOps-driven Event Correlation and Automation platform and how it aligns with. Unified Analytics. Root Cause Changes. Enterprise Cloud Platform. Created as a SaaS-native event correlation and automation platform for IT Operations, BigPanda delivers high performance with enterprise-class availability, resilience, and dynamic scalability. Incident 360 Console. Before being ingested into BigPanda, the Open Integration Manager performs preprocessing functions on some complex integrations. by Anirban Chatterjee | Dec 2, 2021. Automatic Incident Triage. Incident 360 Console. Bigpanda shines at the Trace3 Evolve Leadership and Technology Conference. Incident 360 Console. Cloud-based IT incident response solution purpose-built for large enterprises. BigPanda simplifies incident response for IT Operations, with pre-built integrations and an easy learning curve for operators. BigPanda University. Unified Analytics. Uses the ThousandEyes Webhooks integration feature to forward networking alerts to BigPanda. Find them here. BigPanda has several APIs available that allow you to integrate with external tools and manage incidents and BigPanda elements in bulk. BigPanda’s Event Enrichment Engine supports comprehensive enrichment logic via regex operators. Another primary use is to identify abnormal events that indicate problems. In particular, we’ll cover the following: Incident automation. We use this tool to help leaders to take a step back and look at both the individuals on their team, as well as the team as a whole, and assess them on. Latest From BigPanda. Automatic Incident Triage. BigPanda University. The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. Remove [bigpanda_config] blocks in your alert messages (if. Root Cause Changes. Navigate to Settings > Alert Correlation. BigPanda AIOps augments ServiceNow’s data ingestion and correlation processes. Enterprise Cloud Platform. This data is first normalized into standard tags and then enriched by the Event Enrichment Engine with configuration information, operational categories and other metadata. BigPanda’s Resources for Navigating Change Through the AI Revolution. Incident 360 Console. Anomaly detection. We next investigated how large language models can be used in production at a typical NOC. Event Enrichment Engine. Automatic Incident Triage. Product Releases. Enterprise Cloud Platform. Enterprise Cloud Platform. Incident 360 Console. 3 Use enrichment, drive intelligence. Product Releases. Incident 360 Console. The troubleshooting screen where the user is able to review, investigate and verify detailed messages, errors and the payload itself. Real-time Topology Mesh. BigPanda’s Open Integration Hub automatically ingests raw event data from all monitoring, change and topology tools. Automatic Incident Triage. Phase 1: Compress and Distill. Unified Analytics. Solutions. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Login to your Grafana instance. BigPanda’s AIOps Event Correlation and Automation platform BigPanda’s SaaS-based AIOps Event Correlation and Automation platform, helps enterprises prevent and resolve outages. Product Releases. BigPanda allows you to use a variety of tags to provide contextual data. , provider of the first Event Correlation and Automation platform powered by AIOps, today announced that TIVIT, a Brazilian Tech multinational, has selected BigPanda’s. Solutions. Automatic Incident Triage. Contact Info: [email protected] Incident Feed. Log files can be helpful when debugging an integration. Enterprise Cloud Platform for IT Ops. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065add_box. by BigPanda | Oct 22, 2020. The more accurate average cost for unplanned outage downtime is more than double that old statistic: $12,900 per minute. Product Releases. Calculating MTBF is simple: divide the total operating hours by the number of failures in that period. CompanyEvent Enrichment Engine. We must automate as much as possible, across every step in every aspect of incident management. Real-time Topology Mesh. BigPanda, Inc. This enrichment can be divided into two major groups. Use the Incidents tab to manage active incidents from a centralized place. Enterprise Cloud Platform. Automatic Incident Triage. Quarter over Quarter (QoQ) Quarter over Quarter (QoQ) is the change from the previous quarter to the last quarter in the timeframe. Automatic Incident Triage. Unified Analytics. As a new customer, you have access to tools right within the platform that quickly walk you through the process of setting up BigPanda. Enterprise Cloud Platform. Select the incident tag you wish to edit, activate/deactivate, or delete. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Real-time Topology Mesh. Root Cause Changes. Unified Analytics. Automatic Incident Triage. Root Cause Changes. It enriches alerts with better context and allows response teams to work smarter, not harder. Incident 360 Console. . Automatic Incident Triage. Contact Info: info@bigpanda. Product Releases. Just click Incidents in the menu at the top. Events. Once. Automatic Incident Triage. Latest From BigPanda. Event Enrichment Engine. Root Cause Changes. In addition, enriched events facilitate event correlation and. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. Now solve your noisy ChatOps problem. Root Cause Changes. Root Cause Changes. BPQL allows you to search for specific values in custom or standard tags, as opposed to general. Unified Analytics. With its rapid growth and fun, mission-oriented culture, BigPanda can attract and retain very high caliber talent – critical to build and market. This helps speed up the process of IT incident management to include incident detection, investigation, and resolution. Event Enrichment Engine. Latest From BigPanda. It has been amazing to see BigPanda grow from a prototype to a platform that has become indispensable for some of the world’s largest companies. All of this is managed using a dedicated. Root Cause Changes. BigPanda does this by ingesting six sources of relevant enrichment. The more accurate average cost for unplanned outage downtime is more than double that old statistic: $12,900 per minute. Unified Analytics. You’ve solved your noisy alert problem with BigPanda. Enterprise Cloud Platform. Event enrichment: Contextual information is added to alerts, providing a deeper understanding of the underlying issues and facilitating more informed decision. The report breaks down the more nuanced differences among companies of different sizes when it comes to downtime—revealing that outage cost per minute in an organization of 1,000-2,500 employees is $1,850. Tag names must: Start with a letter from a to z; Max 64 charactersBigPanda is here to make the onboarding process as fast and easy as possible. Contact Info: info@bigpanda. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. Automatic Incident Triage. Contact Info: info@bigpanda. This new configuration layer simplifies data normalization, accelerates onboarding, and significantly improves time to value. Incident 360 Console. Event Enrichment Engine offers cross-domain enrichment. Enterprise Cloud Platform. BigPanda’s platform analyzes the flood of. About the BigPanda AIOps Platform. This is a simple 3×3 table, with leadership on one axis, and performance on the other. Automatic Incident Triage. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Event Enrichment Engine. BigPanda for HipChat Connect: The pint of Guinness your DevOps teams deserve. Event Enrichment Engine. 50th ‘Pandaversary’ Events. To manage incident tags: Navigate to Settings > Incident Enrichment. SAN FRANCISCO, July 14, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. BigPanda’s best-in-class Event Enrichment Engine offers cross-domain enrichment capabilities at scale to assure AIOps success. Incident 360 Console. Real-time Topology Mesh. Our new, out-of-the-box (OOTB) value dashboard demonstrates business impact by providing new insights from operational alert data. Unified Analytics. A directory of events for Victoria, Vancouver, Whistler and all of British Columbia, Canada, including food and wine, festivals, music concerts and. Root Cause Changes. Alert Enrichment Using AIOps with your observability tools can sift through data to detect unusual patterns, ensuring IT teams focus on top-priority issues. BigPanda blog. Enterprise Cloud Platform. Real-time Topology Mesh. Root Cause Changes. And when good ‘contextualized’ data is used, it produces rapid, accurate, and high-value analysis in natural language. BigPanda engineers your raw events across several stages including filtering, normalization, deduplication, aggregation, and enrichment. BigPanda gives Modern Ops teams a dynamic, automated incident management solution.